Customer Success Stories
From Insights to Impact with Userbrain
Brent Miller
UX Researcher at Polly
"I know people listen to music and stuff when they work, I listen to Userbrain recordings of people going through our workflow"
Read the storyMelody Vincent-Winspear
Small Business Manager at Vinny & Charles
"I just recently looked back into the user testing and found Userbrain. I think it was definitely one of the easiest platforms to use, to sign up, and really easy to get started."
Read the storyGernot Ortoff
Head of Online Marketing & eCommerce
"Through the Userbrain tests, we continuously find optimization potentials and identify errors in advance that no A/B test can deliver. An unimaginable gain in insights so far."
Read the storyRobin Sharma
UX Designer
“We’ve won pitches with Userbrain videos. Clients loved it—because we showed actual problems.”
Read the storyAlex Higgs
Product Director
“At 4 PM, we have an idea that we launch to test. By 9 AM the next day, we’re sitting down with a coffee to watch real users interact with it.”
Read the storyDoris Jany
Digital Product Manager, Kleine Zeitung
“Before, I had to make the internal case for why we even needed UX. Thanks to Userbrain, continuous user testing is now a fixed point in every product lifecycle.”
Read the storyCodrin Teodor Vulpoiu
UX Designer, Die Presse
“Usability testing is the core of our work. Userbrain is the main tool for that. Just try it for one of your tests, you’ll see the return on investment for yourself.”
Read the storyMatt Dandurand
Founder & CEO of ConversionFlow
“Userbrain has become one of the core tools in our optimization toolkit. Every recommendation we make to our clients is rooted in measurable user-centric research and data. There’s nothing like watching users think aloud as they navigate your product.”
Read the storyMartin Funk
UX Designer at TAO
"The AI Insights is so great, it's such a time saver. With it, we have been saving about 50% of time for evaluation per test. With this, I can offer faster, cheaper and better quality solutions for clients with user testing."
Read the storyLiam Copping
Founder
"We were looking for a cost-effective platform that not only conducts tests but also provides insights for intelligent decisions."
Read the storyJohannes Åkesson
Founder at SQL Spreads
It's so valuable to see and hear real people telling us what they feel and think, and this is where Userbrain has been so powerful.
Read the storyNic Müller
Head of Product Development at Inno-verse
“It was my test account at Userbrain which convinced me because it was not days—it was basically minutes or hours after I got my first results. That was pretty impressive.”
Read the storyOwen McGillicuddy
Product and User Experience Designer
“Before, a single test could take tons of hours of back-and-forth. Now, it’s done within 30 minutes.”
Read the storyPascal Briod
Head of Product & Co-Founder
"I set up a weekly Userbrain test to receive one user test per week. It runs automatically in the background, and I can make sure to get continuous feedback on my product."
Read the storyDannik Gagnon
Product Designer
“We knew we were onto something good. But Userbrain helped us prove it—before we even wrote a single line of code.”
Read the storyMichael Gordon
Strategic Product Designer
“Userbrain facilitates fast feedback in a way that’s simple, easy, and quick. It walked me through the whole process—and the AI Insights at the end were incredibly helpful. Userbrain gave us a ton of confidence in the product direction we were taking."
Read the storyJohn Oman
Head of Design at Starling Minds
“What struck me with Userbrain is that it was just super easy to use. It was super easy to get your tests going. Saves time. It’s the best.”
Read the storySabine Harnau
Founder & Managing Director
"With Userbrain you really have no excuse to skip user testing: on-demand pricing, multilingual audiences, video clips. Hands down my favourite user testing platform."
Read the storyElisabeth Moltinger
Lead UX Designer, Commend
"Userbrain made our research transparent. People no longer think UX decisions are just opinions. They see the evidence."
Read the storyMarlies Novak
UX Researcher
"I've recommended Userbrain to others in the industry more than once. It's simply that efficient and saves us so much time."
Read the storyJanvi Shah
Co-Founder & CEO at Hue
"You launch the test and then maybe like an hour later you already have someone who's done it. It just accelerates our speed of learning. And in a startup, speed is everything."
Read the storyMichelle Lorenti
Digital Marketing Strategist
"Anytime we can get additional insights into pain points of the user experience, that's huge for us. Digging up little insights that might have just been glazed over in the original design process is really great, and anytime we can bring those to our clients it definitely helps not only our process, but theirs as well."
Read the storyAlly Collins
Head of Research at Accommodation for Students
"I couldn't believe how quickly I got results back, within about an hour. Which is just insane when compared to how long this work would take if I were to do it myself."
Read the storyLou Shine
UX Researcher at Oxford Abstracts
"We got so much feedback, and I felt really confident in the product at the other side of the tests. I wasn't so confident before it."
Read the storyAnnabelle Pollock
Lead Marketing Strategist at Keetrax
"I haven't yet come across a test where I'm like, that was a waste of my time. That hasn't happened."
Read the storySierra Ratcliff
Senior Web Designer at George Fox University
"Everyone acknowledges and appreciates this tool, and how big of a benefit it has been for us."
Read the storyMiguel Schuppan
Product Manager at Cobl
"Before, you would be very, very blind on almost everything. Now you gain a ton of visibility, also on things that you think are working out."
Read the storyGinny Forshaw
Co-Founder at Convertex Digital
"For us, user research is non-negotiable. It has to be part of the budget."
Read the storyShawna Ruff
Founder at Intention Labs
"There have been several times where we've run a test through Userbrain and we've stopped dead in our tracks and said, okay, do you really want to go this direction?"
Read the storyAllison Tkachenko
Manager, Digital Experience at Wpromote
"I rely on your platform so much because it's helped me show people the value in research. It's why we get clients sometimes, and what keeps them happy."
Read the storyAll Customer Stories
Filter by Industry
How Polly Enhances User Experience with Consistent User Testing Feedback
Brent Miller
UX Researcher at Polly
How Vinny & Charles Jewelry Flourishes: Regular User Feedback Integration for Lasting Improvement
Melody Vincent-Winspear
Small Business Manager at Vinny & Charles
Testing the Customer Journey to Understand Conversion Rate Data: How Kastner & Öhler Uses Userbrain
Gernot Ortoff
Head of Online Marketing & eCommerce
How move:elevator Wins Client Pitches with Userbrain
Robin Sharma
UX Designer
From Weeks to Overnight: How Loqbox Scaled User Testing with Userbrain
Alex Higgs
Product Director
How Kleine Zeitung Made User Testing Scalable
Doris Jany
Digital Product Manager, Kleine Zeitung
From Two Weeks to Two Days: How Die Presse Accelerated UX Testing with Userbrain
Codrin Teodor Vulpoiu
UX Designer, Die Presse
How ConversionFlow Cut CAC by 50% and Boosted Revenue by 30% with Userbrain
Matt Dandurand
Founder & CEO of ConversionFlow
How TAO Cuts Evaluation Time by 50% with Userbrain's AI Insights
Martin Funk
UX Designer at TAO
Prosper Labs saves Time and Money with Demographic & Screening Questions
Liam Copping
Founder
Enhancing Product Quality: SQL Spreads Leverages Userbrain for User Testing
Johannes Åkesson
Founder at SQL Spreads
How Inno-verse went from Manual Testing to Minutes-Quick Feedback with Userbrain
Nic Müller
Head of Product Development at Inno-verse
From Hours to Minutes: How Poll Everywhere Validates Designs 10x Faster with Userbrain
Owen McGillicuddy
Product and User Experience Designer
Monito's Regular User Testing Provides Continuos Feedback & Improvements
Pascal Briod
Head of Product & Co-Founder
From Guesswork to Confidence: How Gecko Found Their UX Edge with Userbrain
Dannik Gagnon
Product Designer
From Idea to Clarity in just 36 Hours: How Healthy Minds De-Risked Their New Product with Userbrain
Michael Gordon
Strategic Product Designer
From 30 Days to 30 Minutes: How Starling Minds Transformed User Testing with Userbrain
John Oman
Head of Design at Starling Minds
How From Scratch Proves Brand Messaging Works Before Clients Get Cold Feet
Sabine Harnau
Founder & Managing Director
From 8 Hours to 5 Minutes: How Commend Validated a Radical Setup Reduction with Userbrain
Elisabeth Moltinger
Lead UX Designer, Commend
From 3 Months to Same-Day Feedback: How Wüstenrot Sped Up UX Testing with Userbrain
Marlies Novak
UX Researcher
5.3% Conversion Lift. How Hue Turned User Testing into Client Revenue with Userbrain
Janvi Shah
Co-Founder & CEO at Hue
How Bonfire Studios Found the Signup Blocker Nobody Had Noticed in 10 Years with Userbrain
Michelle Lorenti
Digital Marketing Strategist
From Days of Recruiting to Insights in an Hour: How AFS United Its Team Around Real Users with Userbrain
Ally Collins
Head of Research at Accommodation for Students
From Familiar Clients to Fresh Eyes: How Oxford Abstracts Validated a New Self-Onboarding Flow with Userbrain
Lou Shine
UX Researcher at Oxford Abstracts
From Heatmaps to Real Voices: How Keetrax Grounds Every Client Retainer in Real Feedback with Userbrain
Annabelle Pollock
Lead Marketing Strategist at Keetrax
From Too Expensive to Test to 3 Tests Every 2 Weeks: How George Fox University Made User Testing Routine with Userbrain
Sierra Ratcliff
Senior Web Designer at George Fox University
From a Week to a Few Days: How Cobl Cut Its Delivery Cycle with Userbrain
Miguel Schuppan
Product Manager at Cobl
How Convertex Digital Made User Testing Non-Negotiable for Every Client with Userbrain
Ginny Forshaw
Co-Founder at Convertex Digital
How Intention Labs De-Risks Product Decisions with Userbrain
Shawna Ruff
Founder at Intention Labs
How Wpromote Made User Research the Reason Clients Say Yes with Userbrain
Allison Tkachenko
Manager, Digital Experience at Wpromote
Whether you’re a UX designer, researcher, or manager, with Userbrain you’re bound to build products people love to use.
What our customers are saying
Excellent service and very easy to use
“Really like the experience, and happy to continue using this service. This is really easy to use, and you can get the videos within a matter of hours after deciding to test. The customer service is excellent, with the team getting back to you really quickly - and happy to give you replacement tests if any don’t work out technically.”
TL
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Userbrain is elegantly simple
“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
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