Enhancing Product Quality: SQL Spreads Leverages Userbrain for User Testing
SQL Spreads enables end-users to easily update data in Excel and seamlessly transfer it to a central SQL Server database.
"We have around 900 customers worldwide, and with some very large corporations. So we need to ensure that we understand and fix any problems."
SQL Spreads began using Userbrain in October 2023. Due to SQL Spreads consistent growth, both on a product and customer side, Johannes needed a comprehensive and complete user testing solution. Userbrain was selected for it's ease of use and quality of testers on the panel.
"We are a special case where we need people who have knowledge of Excel, and some basic knowledge of SQL servers. So I thought it was quite hard to find the right testers, but I'm really impressed by Userbrain. The panel of testers you have, how easy and fast it is to find qualified testers that are doing a really good job."
User Testing with Userbrain
Userbrain currently has a 120k+ pool of quality assured testers! These testers come from all backgrounds and walks of life, yet they are trained to become a user tester and are manually approved onto our panel. They are trained to perform your tests just as your target audience would interactive with your website/app/prototype, providing an easy environment to find and un-cover any problems.
"We've done quite a lot of split testing and we also use HotJar and some other tools, but when faced with conversion rates going up or down, how do we uncover the real reasons? It's super hard to know. But I think it's so valuable to see and hear real people telling us what they feel and think, and this is where Userbrain has been so powerful."
The Value of User Testing
SQL Spreads has been able to make many product and service adjustments based on real world feedback from real people interacting with them. This saves valuable time resources involved in letting such problems go uncheck. Userbrain has been able to work with SQL Spreads to ensure consistent improvement and growth!
