Easy & affordable remote user testing.

Free for 14 days — get started in just a few clicks.

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Free

0per month
Create account
No credit card required.
  • Get testers on demand
    Get testers from our 130k+ pool of qualified testers on demand. No minimum order.
  • Test with your own users
    Includes 5 test sessions with your own customers, users, or team members every month. Refills monthly.
  • 5 collaborator seats
    Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
  • AI Insights and notes
  • Highlight clips
  • Automated test reports
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Starter

99/ mo. billed yearly
Start your free trial
No credit card required.
  • 36 testers / year included
    You get 36 testers each year from our 130k+ pool of qualified testers. All testers are available upfront. Unused testers roll over until you cancel.
  • Test with your own users
    Includes 100 test sessions with your own customers, users, or team members every month. Refills monthly.
  • 5 collaborator seats
    Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
  • AI Insights and notes
    Get instant AI Insights to reveal key results from your user tests, based on AI-enhanced transcripts and time-stamped annotations.
  • Highlight clips
    Create short video clips of your key findings and share them with your team and stakeholders.
  • Automated test reports
    Share a comprehensive summary of your tasks, questions, and notes with your team in a flash.
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Pro

Most popular
299/ mo. billed yearly
Start your free trial
No credit card required.
  • 120 testers / year included
    You get 120 testers each year from our 130k+ pool of qualified testers. All testers are available upfront. Unused testers roll over until you cancel.
  • Test with your own users
    Includes 100 test sessions with your own customers, users, or team members every month. Refills monthly.
  • 20 collaborator seats
    Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
  • AI Insights and notes
    Get instant AI Insights to reveal key results from your user tests, based on AI-enhanced transcripts and time-stamped annotations.
  • Highlight clips
    Create short video clips of your key findings and share them with your team and stakeholders.
  • Automated test reports
    Share a comprehensive summary of your tasks, questions, and notes with your team in a flash.
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Agency

799/ mo. billed yearly
Start your free trial
No credit card required.
  • 360 testers / year included
    You get 360 testers each year from our 130k+ pool of qualified testers. All testers are available upfront. Unused testers roll over until you cancel.
  • Test with your own users
    Includes 100 test sessions with your own customers, users, or team members every month. Refills monthly.
  • 50 collaborator seats
    Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
  • AI Insights and notes
    Get instant AI Insights to reveal key results from your user tests, based on AI-enhanced transcripts and time-stamped annotations.
  • Highlight clips
    Create short video clips of your key findings and share them with your team and stakeholders.
  • Automated test reports
    Share a comprehensive summary of your tasks, questions, and notes with your team in a flash.
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100% satisfaction guarantee

If you're not happy with one of our testers, you'll get a new one at no extra cost.

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Change or cancel anytime

Upgrade, downgrade, or cancel anytime. Changes will be effective at the end of your billing cycle.

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Still got questions?

You can contact us or book a demo
 

Need more testers, bigger teams, and flexible payment options?
Contact sales for Enterprise solutions

Compare plans

Free
Starter
Pro
Agency
A pixalated pointing handFree
Hand pressing a buzzerStarter
A spaceshuttle on turquoise backgroundPro
Old Apple computer with a pixalated open mail envelope.Agency
Price
99 / mo. billed yearly
Start free trial
299 / mo. billed yearly
Start free trial
799 / mo. billed yearly
Start free trial
Compare Plans
Testers included each year
Test with people from our 130k+ pool of qualified Userbrain testers.
120 testers
no36 testers120 testers360 testers
Unused testers roll over
Nothing to test this month? No problem. Your unused testers roll over as long as you have an active plan.
Unlimited
noUnlimitedUnlimitedUnlimited
Admins
Admins can do everything collaborators can. Only admins can make payments and purchase testers.
3 admins
1 admin1 admin3 admins20 admins
Collaborators
Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos.
20 collaborators
5 collaborators5 collaborators20 collaborators50 collaborators
Video storage
All your videos are stored securely in Userbrain. You can export and download videos at any time.
1 year
3 months1 year1 yearUnlimited
Tester Pool
Get additional testers for null45 each
Tap into our pool of 130k+ quality-assured testers anytime you need them. Bulk pricing available.
yesyesyesyes
Choose demographics
Select testers based on country, age range, gender, language & choose the device type you want to test.
yesyesyesyes
Choose language
Get user tests in English, German, or Spanish
yesyesyesyes
Choose device type
Get user tests on tablets, desktops, and mobile devices.
yesyesyesyes
Screening questions
Ask screening questions to filter testers and test with your exact target audience.
yesyesyesyes
Satisfaction guarantee
If you’re not happy with one of our testers, you’ll get a new one at no extra cost.
yesyesyesyes
Testing Features
Test with your own users
Get test sessions with your own customers, users, or team members every month. Refills monthly.
100 sessions / month
5 sessions / month100 sessions / month100 sessions / month100 sessions / month
Test websites, prototypes & more
Test any website with a link or test your Adobe XD, Figma, Sketch, InVision, Framer, Axure, etc., prototype.
yesyesyesyes
Mobile app testingyesyesyesyes
Auto-create test tasks New
Describe your product in your own words and automatically have a custom user test created for you.
yesyesyesyes
Templates for test creation
Get access to preset user test templates for e-commerce, booking, and more for quick and easy setup in minutes.
yesyesyesyes
Different question types
Choose one or several different task types for users to complete, from rating scales to written responses to redirects and more.
yesyesyesyes
Automated testing
Setup regular testing in just one click and change your testing schedule at any time.
noyesyesyes
Analyse & share
Time-based comments
Start typing while watching your user test video to add comments at the current timestamp.
yesyesyesyes
Export videos
Download your user test videos as mp4 files to your desktop in seconds.
yesyesyesyes
Export comments
Download your user test comments as CSV files in just a few clicks.
yesyesyesyes
Export test reports
Easily export test details and individual responses as CSV files.
yesyesyesyes
Share test videos
Easily share Userbrain user test video links with your team via email, text, or Slack.
yesyesyesyes
Transcripts
Get instant, accurate speech-to-text transcriptions for your user tests.
noyesyesyes
Clips
Create video clips of your most important findings and share them.
noyesyesyes
Test reports
Share a comprehensive summary of your tasks, questions, and notes with your team in a flash.
noyesyesyes
AI insights
Analyze videos with AI-generated insights. Less manual note-taking, more focus on watching your videos.
noyesyesyes
Premium Features
Dedicated account manager
Need help setting up your tests? One of our experts will help you get the most out of your testing.
nononoyes

Trusted by UX & product teams around the world:

“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
Portrait photo of Jamie Fisher
Jamie Fisher
Head of Ecommerce at Bradshaw Taylor Ltd.
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Portrait photo of Pascal Briod
Pascal Briod
Head of Product & Co-Founder at Monito
via Medium

Userbrain is elegantly simple

“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
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Paul Doerwald
Founder and CEO of Clockk
via G2
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Still got questions?

You will get a 5-15min video screen and audio recording from a real person testing your website, web app, or prototype in their normal surroundings. This person will complete your tasks and speak out loud while they are using your product. This will help you spot usability issues and improve the UX of your product or service. You can find Userbrain test examples here.
Userbrain testers are everyday people, from all around the world. You can even target their demographics based on country, gender, age-range, language, and device type. Find out more here.
It always depends on your end goal, but UX experts say to test “with no more than 5 users in one round of testing and running as many small tests as you can afford.” *Source: Nielsen Norman Group
We offer a 100% satisfaction guarantee. This means that if you’re not happy with a test, we’ll provide you a new one.
Yes. You can test with your own users by subscribing to one of our plans.
1 credit is worth a 5-20 minute screen and audio recording carried out by 1 Userbrain tester. You can get longer testing sessions and more targeting options for additional credits. Credits never expire.

Try Userbrain
  for free. 

Your 14-day free trial includes
2 Userbrain testers + invite 5 of your own.
No credit card required.