Easy & affordable remote user testing.
Starter
79/ mo. billed yearly
Start your free trialNo credit card required.
- 36 testers included each year You get 36 testers each year from our 100k+ pool of qualified testers. All testers are available upfront.
- Unused testers roll over Unused testers roll over each year as long as you have an active plan.
- 1 admin Admins can do everything collaborators can. Only admins can make payments and purchase testers.
- 5 collaborators Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos.
- Cancel any time
Pro
Most popular239/ mo. billed yearly
Start your free trialNo credit card required.
- 120 testers included each year You get 120 testers each year from our 100k+ pool of qualified testers. All testers are available upfront.
- Unused testers roll over Unused testers roll over each year as long as you have an active plan.
- 3 admins Admins can do everything collaborators can. Only admins can make payments and purchase testers.
- 20 collaborators Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos.
- Cancel any time
Agency
659/ mo. billed yearly
Start your free trialNo credit card required.
- 360 testers included each year You get 360 testers each year from our 100k+ pool of qualified testers. All testers are available upfront.
- Unused testers roll over Unused testers roll over each year as long as you have an active plan.
- 20 admins Admins can do everything collaborators can. Only admins can make payments and purchase testers.
- 50 collaborators Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos.
- Cancel any time
Need more testers, bigger teams, and flexible payment options?
Contact sales for Enterprise solutions
Pay As You Go
39per tester
- No minimum order, no subscription Whether you need 1 tester or 1,000 — just buy Userbrain testers on demand. No subscription needed.
- Get up to 30% quantity discount Save money and buy credits in advance. 1 credit = 1 Userbrain tester. Credits don’t expire.
14-day free trial
Discover the benefits of Userbrain with an access-all-areas free trial. No credit card required.
100% satisfaction guarantee
If you’re not happy with one of our testers, you’ll get a new one at no extra cost.
Still got questions?
You can contact us or book a demo
Compare plans
Pay as
you go
you go
Starter
Pro
Agency
| Pay as you go | Starter | Pro | Agency | |
|---|---|---|---|---|
| Price | 39 / tester Create account | 79 / month Start free trial | 239 / month Start free trial | 659 / month Start free trial |
| Compare Plans | ||||
| Testers included each month Test with people from our 100k+ pool of qualified Userbrain testers. 10 testers | no | 3 testers | 10 testers | 30 testers |
| Unused testers roll over Nothing to test this month? No problem. Your unused testers roll over as long as you have an active plan. unlimited | no | unlimited | unlimited | unlimited |
| Admins Admins can do everything collaborators can. Only admins can make payments and purchase testers. 3 admins | 1 admin | 1 admin | 3 admins | 20 admins |
| Collaborators Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos. 20 collaborators | 5 collaborators | 5 collaborators | 20 collaborators | 50 collaborators |
| Video storage All your videos are stored securely in Userbrain. You can export and download videos at any time. 1 year | 3 months | 1 year | 1 year | Unlimited |
| Tester pool | ||||
| Get additional testers for null39 each Tap into our pool of 100k+ quality assured testers whenever you need to. | yes | yes | yes | yes |
| Choose demographics Select testers based on country, age range, gender, language & choose the device type you want to test. | yes | yes | yes | yes |
| Choose language Get user tests in English, German, or Spanish | yes | yes | yes | yes |
| Choose device type Get user tests on tablets, desktops, and mobile devices. | yes | yes | yes | yes |
| Screening questions Ask screening questions to filter testers and test with your exact target audience. | yes | yes | yes | yes |
| Satisfaction guarantee If you’re not happy with one of our testers, you’ll get a new one at no extra cost. | yes | yes | yes | yes |
| Tester management Early 2024 | no | yes | yes | yes |
| Testing features | ||||
| Test with your own users Get up to 100 test sessions with your own customers, users, or team members every month. Refills monthly. | no | yes | yes | yes |
| Test websites, prototypes & more Test any website with a link or test your Adobe XD, Figma, Sketch, InVision, Framer, Axure, etc., prototype. | yes | yes | yes | yes |
| Mobile app testing New | yes | yes | yes | yes |
| Templates for test creation Get access to preset user test templates for e-commerce, booking, and more for quick and easy setup in minutes. | yes | yes | yes | yes |
| Different question types Choose one or several different task types for users to complete, from rating scales to written responses to redirects and more. | yes | yes | yes | yes |
| Automated testing Setup regular testing in just one click and change your testing schedule at any time. | no | yes | yes | yes |
| Analyse & share | ||||
| Presentation-ready reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash. | no | yes | yes | yes |
| Transcripts New Get instant, accurate speech-to-text transcriptions for your user tests. | no | yes | yes | yes |
| AI insights New Analyze videos with AI-generated insights. Less manual note-taking, more focus on watching your videos. | no | yes | yes | yes |
| Time-based comments Start typing while watching your user test video to add comments at the current timestamp. | yes | yes | yes | yes |
| Highlight clips Coming soon | no | yes | yes | yes |
| Export videos Download your user test videos as mp4 files to your desktop in seconds. | yes | yes | yes | yes |
| Export comments Download your user test comments as CSV files in just a few clicks. | yes | yes | yes | yes |
| Export test reports Easily export test details and individual responses as CSV files. | yes | yes | yes | yes |
| Share test videos Easily share Userbrain user test video links with your team via email, text, or Slack. | yes | yes | yes | yes |
| Premium features | ||||
| Dedicated account manager Need help setting up your tests? One of our experts will help you get the most out of your testing. | no | no | no | yes |
Trusted by UX & product teams around the world:
“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Userbrain is elegantly simple
“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
Still got questions?
What exactly do I get with one user test?
You will get a 5-15min video screen and audio recording from a real person testing your website, web app, or prototype in their normal surroundings. This person will complete your tasks and speak out loud while they are using your product. This will help you spot usability issues and improve the UX of your product or service. You can find Userbrain test examples here.
Who will be testing?
Userbrain testers are everyday people, from all around the world. You can even target their demographics based on country, gender, age-range, language, and device type. Find out more here.
How many tests do I need to get good results?
It always depends on your end goal, but UX experts say to test “with no more than 5 users in one round of testing and running as many small tests as you can afford.” *Source: Nielsen Norman Group
What if I’m not happy with the user test I receive?
We offer a 100% satisfaction guarantee. This means that if you’re not happy with a test, we’ll provide you a new one.
Can I test with my own users?
Yes. You can test with your own users by subscribing to one of our plans.
What are credits?
1 credit is worth a 5-20 minute screen and audio recording carried out by 1 Userbrain tester. You can get longer testing sessions and more targeting options for additional credits. Credits never expire.
Try Userbrain
for free.
or Book a demo
Your 14-day free trial includes
2 Userbrain testers + invite 5 of your own.
No credit card required.
2 Userbrain testers + invite 5 of your own.
No credit card required.