Easy & affordable remote user testing.
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Free
$0
per month
Get Userbrain testers on demand
Create accountGet testers from our 145k+ pool of qualified testers on demand. No minimum order.
- Test with your own users Get up to 5 test sessions with your own customers, users, or team members every month. Refills monthly.
- 5 collaborator seats Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
- AI notes & clips
- Automated test reports
- AI insights
- Custom contracts & billing options
Pro
Most popular$99 per month
$1,188 billed yearly
$1,188 billed yearly
36 Userbrain testers included per year
You get 36 testers each year from our 145k+ pool of qualified testers. All testers are available upfront. Unused testers roll over as long as you have an active Pro plan.
Start your free trial
- Test with your own users Get up to 100 test sessions with your own customers, users, or team members every month. Refills monthly.
- 15 collaborator seats Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
- AI notes & clips AI automatically creates notes & clips of your key findings to share them with your team and stakeholders.
- Automated test reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash.
- AI insights Get instant AI insights to reveal key results from your user tests, based on AI-enhanced transcripts and time-stamped annotations.
- Custom contracts & billing options
Enterprise
Let’s talk
Custom tester packages available
Contact sales- Test with your own users Get up to unlimited test sessions with your own customers, users, or team members every month. Refills monthly.
- Unlimited collaborator seats Collaborators can create tests and order testers. They can also make notes, create clips, and share test results.
- AI notes & clips AI automatically creates notes & clips of your key findings to share them with your team and stakeholders.
- Automated test reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash.
- AI insights Get instant AI insights to reveal key results from your user tests, based on AI-enhanced transcripts and time-stamped annotations.
- Custom contracts & billing options Includes invoiced billing, annual contracts, custom pricing, and support for legal and procurement requirements.
100% satisfaction guarantee
If you're not happy with one of our testers, you'll get a new one at no extra cost.
Need more testers?
Upgrade your plan anytime or simply buy more testers on demand.
Still got questions?
You can contact us or book a demo
Compare plans
Free
Pro
Enterprise
| Free | Pro | Enterprise | |
|---|---|---|---|
| Price | 0 / month Create account | 99 / mo. billed yearly Start free trial | Let’s talk Contact sales |
| Compare Plans | |||
| Testers included each year Test with people from our 145k+ pool of qualified Userbrain testers. 36 testers | no | 36 testers | Custom |
| Unused testers roll over Nothing to test this month? No problem. Your unused testers roll over as long as you have an active Pro plan. Unlimited | no | Unlimited | Unlimited |
| Admins Admins can do everything collaborators can. Only admins can make payments and purchase testers. 3 admins | 1 admin | 3 admins | Up to unlimited |
| Collaborators Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos. 15 collaborators | no | 15 collaborators | Up to unlimited |
| Guests Guests can watch sessions, create clips, and leave comments—without the ability to edit, delete, or launch tests. Unlimited | Unlimited | Unlimited | Unlimited |
| Video storage All your videos are stored securely in Userbrain. You can export and download videos at any time. 1 year | 3 months | 1 year | Unlimited |
| Tester Pool | |||
| Get additional testers for null45 each Tap into our pool of 145k+ quality-assured testers anytime you need them. Bulk pricing available. | yes | yes | yes |
| Choose demographics Select testers based on country, age range, gender, language & choose the device type you want to test. | yes | yes | yes |
| Choose language Get user tests in English, German, or Spanish | yes | yes | yes |
| Choose device type Get user tests on tablets, desktops, and mobile devices. | yes | yes | yes |
| Screening questions Ask screening questions to filter testers and test with your exact target audience. | yes | yes | yes |
| Satisfaction guarantee If you're not happy with one of our testers, you'll get a new one at no extra cost. | yes | yes | yes |
| Testing Features | |||
| Test with your own users Get test sessions with your own customers, users, or team members every month. Refills monthly. 100 sessions / month | 5 sessions / month | 100 sessions / month | Up to unlimited |
| Test websites, prototypes & more Test any website with a link or test your Adobe XD, Figma, Sketch, InVision, Framer, Axure, etc., prototype. | yes | yes | yes |
| Mobile app testing | yes | yes | yes |
| Auto-create test tasks New Describe your product in your own words and automatically have a custom user test created for you. | yes | yes | yes |
| Templates for test creation Get access to preset user test templates for e-commerce, booking, and more for quick and easy setup in minutes. | yes | yes | yes |
| Different question types Choose one or several different task types for users to complete, from rating scales to written responses to redirects and more. | yes | yes | yes |
| Automated testing Setup regular testing in just one click and change your testing schedule at any time. | no | yes | yes |
| Analyse & share | |||
| Time-based comments Start typing while watching your user test video to add comments at the current timestamp. | yes | yes | yes |
| Export videos Download your user test videos as mp4 files to your desktop in seconds. | yes | yes | yes |
| Export comments Download your user test comments as CSV files in just a few clicks. | yes | yes | yes |
| Export test reports Easily export test details and individual responses as CSV files. | yes | yes | yes |
| Share test videos Easily share Userbrain user test video links with your team via email, text, or Slack. | yes | yes | yes |
| Transcripts Get instant, accurate speech-to-text transcriptions for your user tests. | no | yes | yes |
| Clips Create video clips of your most important findings and share them. | no | yes | yes |
| AI notes & clips New AI automatically creates notes & clips of your key findings to share them with your team and stakeholders. | no | yes | yes |
| Test reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash. | no | yes | yes |
| AI insights Analyze videos with AI-generated insights. Less manual note-taking, more focus on watching your videos. | no | yes | yes |
| Enterprise Features | |||
| Dedicated account manager Need help setting up your tests? One of our experts will help you get the most out of your testing. | no | no | yes |
| Custom contracts Tailored agreements designed to meet your specific business needs and requirements. | no | no | yes |
| Custom billing options Flexible payment terms and billing arrangements to accommodate your organization's financial processes. | no | no | yes |
| Custom security reviews We complete tailored security reviews to meet your organization's requirements. | no | no | yes |
| Custom DPA agreements Data Processing Agreements customized for your legal and compliance needs. | no | no | yes |
| Custom data retention policies Define how long data is stored and when it is deleted, based on your internal policies. | no | no | yes |
| Contract redlining support We support redlining and negotiation of legal documents during procurement. | no | no | yes |
| Invoiced billing / annual contracts Flexible payment terms including annual billing and invoicing. | no | no | yes |
| Custom pricing Tailored pricing based on usage, team size, or contract structure. | no | no | yes |
| Flexible team sizing Scale your team without limitations or choose a size that fits your needs. | no | no | yes |
| Vendor onboarding support We assist in completing your internal vendor onboarding requirements. | no | no | yes |
| Onboarding & training services Personalized onboarding and training sessions for your team. | no | no | yes |
| Dedicated Customer Success Manager A named point of contact to support your goals and success. | no | no | yes |
| Priority support Faster response times and prioritized issue resolution. | no | no | yes |
Trusted by UX & product teams around the world:
“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Userbrain is elegantly simple
“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
Still got questions?
What exactly do I get with one user test?
You will get a 5-15min video screen and audio recording from a real person testing your website, web app, or prototype in their normal surroundings. This person will complete your tasks and speak out loud while they are using your product. This will help you spot usability issues and improve the UX of your product or service. You can find Userbrain test examples here.
Who will be testing?
Userbrain testers are everyday people, from all around the world. You can even target their demographics based on country, gender, age-range, language, and device type. Find out more here.
How many tests do I need to get good results?
It always depends on your end goal, but UX experts say to test “with no more than 5 users in one round of testing and running as many small tests as you can afford.” *Source: Nielsen Norman Group
What if I’m not happy with the user test I receive?
We offer a 100% satisfaction guarantee. This means that if you’re not happy with a test, we’ll provide you a new one.
Can I test with my own users?
Yes. You can test with your own users by subscribing to one of our plans.
What are credits?
1 credit is worth a 5-20 minute screen and audio recording carried out by 1 Userbrain tester. You can get longer testing sessions and more targeting options for additional credits. Credits never expire.
Try Userbrain
for free.
or Book a demo
Your 14-day free trial includes
2 Userbrain testers + invite 5 of your own.
No credit card required.
2 Userbrain testers + invite 5 of your own.
No credit card required.