Easy & affordable remote user testing.

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Pro

Most popular
249per month
Start your free trial
No credit card required.
  • 10 testers included each month
    You get 10 testers from our 85k+ pool of qualified testers each month. Unused testers roll over.
  • 30 sessions with your own testers
    Invite real customers or do trial tests with colleagues, etc. — just share a link with the people you want to test.
  • 3 admins
    Admins can do everything collaborators can. Only admins can make payments and purchase testers.
  • 20 collaborators
    Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos.
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Agency

749per month
Start your free trial
No credit card required.
  • 30 testers included each month
    You get 30 testers from our 85k+ pool of qualified testers each month. Unused testers roll over.
  • 90 sessions with your own testers
    Invite real customers or do trial tests with colleagues, etc. — just share a link with the people you want to test.
  • 20 admins
    Admins can do everything collaborators can. Only admins can make payments and purchase testers.
  • 50 collaborators
    Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos.
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Enterprise

Let’s talk
Contact sales
For more than 30 testers per month
  • Custom amount of testers
  • Custom amount of your own testers
  • Unlimited admins
  • Unlimited collaborators
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Pay As You Go

35per tester
  • No minimum order, no subscription
    Whether you need 1 tester or 1,000 — just buy Userbrain testers on demand. No subscription needed.
  • Get up to 30% quantity discount
    Save money and buy credits in advance. 1 credit = 1 Userbrain tester. Credits don’t expire.
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Free trial

Your free trial doesn’t expire and includes 2 Userbrain testers + invite 5 of your own.

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100% satisfaction guarantee

If you’re not happy with one of our testers, you’ll get a new one at no extra cost.

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Still got questions?

You can contact us or book a demo
 


Compare plans

Pay as
you go
Pro
Agency
Enterprise
A pixalated pointing handPay as you go
A spaceshuttle on turquoise backgroundPro
Old Apple computer with a pixalated open mail envelope.Agency
A corporate skyscraper on red backgroundEnterprise
Price
35 / tester
Create account
249 / month
Start free trial
749 / month
Start free trial
Let’s talk
Contact sales
Compare Plans
Testers included each month
Test with people from our 85k+ pool of qualified Userbrain testers.
10 testers
no10 testers30 testersCustom
Unused testers roll over
Nothing to test this month? No problem. Your unused testers roll over.
Up to 30 testers
noUp to 30 testersUp to 90 testersCustom
Sessions with your own testers
Invite real customers or do trial tests with colleagues, etc. – Userbrain testers don’t use up available sessions.
Up to 30 sessions
noUp to 30 sessionsUp to 90 sessionsCustom
Admins
Admins can do everything collaborators can. Only admins can make payments and purchase testers.
3 admins
1 admin3 admins20 adminsUnlimited
Collaborators
Collaborators can create tests and order testers. They can also make notes and watch, share & export test videos.
20 collaborators
5 collaborators20 collaborators50 collaboratorsUnlimited
Video storage
All your videos are stored securely in Userbrain. You can export and download videos at any time.
1 year
3 months1 yearUnlimitedUnlimited
Tester pool
Get testers for $35 each
Tap into our pool of 85k+ quality assured testers whenever you need to.
yesyesyesyes
Choose demographics
Select testers based on country, age range, gender, language & choose the device type you want to test.
yesyesyesyes
Choose language
Get user tests in English, German, or Spanish
yesyesyesyes
Choose device type
Get user tests on tablets, desktops, and mobile devices.
yesyesyesyes
Screening questions
Ask screening questions to filter testers and test with your exact target audience.
yesyesyesyes
Satisfaction guarantee
Includes your first 3 testers, plus 5 sessions with your own testers for free.
yesyesyesyes
Tester management Late 2023noyesyesyes
Testing features
Test websites, prototypes & more
Test any website with a link or test your Adobe XD, Figma, Sketch, InVision, Framer, Axure, etc., prototype.
yesyesyesyes
Native app testing Coming soonyesyesyesyes
Templates for test creation
Get access to preset user test templates for e-commerce, booking, and more for quick and easy setup in minutes.
yesyesyesyes
Different question types
Choose one or several different task types for users to complete, from rating scales to written responses to redirects and more.
yesyesyesyes
Automated testing
Setup regular testing in just one click and change your testing schedule at any time.
noyesyesyes
Analyse & share
Transcripts Coming soonnoyesyesyes
Time-based comments
Start typing while watching your user test video to add comments at the current timestamp.
yesyesyesyes
Automated reports Coming soonnoyesyesyes
Highlight clips Coming soonnoyesyesyes
Export videos
Download your user test videos as mp4 files to your desktop in seconds.
yesyesyesyes
Export comments
Download your user test comments as CSV files in just a few clicks.
yesyesyesyes
Export test reports
Easily export test details and individual responses as CSV files.
yesyesyesyes
Share test videos
Easily share Userbrain user test video links with your team via email, text, or Slack.
yesyesyesyes
Premium features
Dedicated account manager
Need help setting up your tests? One of our experts will help you get the most out of your testing.
nonoyesyes
Flexible payment options
Enterprise customers can pay on account (by invoice).
nononoyes

Trusted by UX & product teams around the world:

“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
Portrait photo of Jamie Fisher
Jamie Fisher
Head of Ecommerce at Bradshaw Taylor Ltd.
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Portrait photo of Pascal Briod
Pascal Briod
Head of Product & Co-Founder at Monito
via Medium
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Still got questions?

You will get a 5-15min video screen and audio recording from a real person testing your website, web app, or prototype in their normal surroundings. This person will complete your tasks and speak out loud while they are using your product. This will help you spot usability issues and improve the UX of your product or service. You can find Userbrain test examples here.
Userbrain testers are everyday people, from all around the world. You can even target their demographics based on country, gender, age-range, language, and device type. Find out more here.
It always depends on your end goal, but UX experts say to test “with no more than 5 users in one round of testing and running as many small tests as you can afford.” *Source: Nielsen Norman Group
We offer a 100% satisfaction guarantee. This means that if you’re not happy with a test, we’ll provide you a new one.
Yes. You can test with your own users by subscribing to one of our plans.
1 credit is worth a 5-20 minute screen and audio recording carried out by 1 Userbrain tester. You can get longer testing sessions and more targeting options for additional credits. Credits never expire.

Try Userbrain
  for free. 

Your free trial doesn’t expire and includes
2 Userbrain testers + invite 5 of your own.
No credit card required.