Customer Success Stories

From Insights to Impact with Userbrain


All Customer Stories

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Whether you’re a UX designer, researcher, or manager, with Userbrain you’re bound to build products people love to use.
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What our customers are saying

Excellent service and very easy to use

“Really like the experience, and happy to continue using this service. This is really easy to use, and you can get the videos within a matter of hours after deciding to test. The customer service is excellent, with the team getting back to you really quickly - and happy to give you replacement tests if any don’t work out technically.”
TL
Thomas L.
Head of Communications
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Portrait photo of Pascal Briod
Pascal Briod
Head of Product & Co-Founder at Monito
via Medium

Userbrain is elegantly simple

“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
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Paul Doerwald
Founder and CEO of Clockk
via G2
“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
Portrait photo of Jamie Fisher
Jamie Fisher
Head of Ecommerce at Bradshaw Taylor Ltd.

User testing, made simple.