User testing templates

User testing for SaaS tools

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SaaS like environment

7 User testing templates and 
examples for SaaS tools

Test your user onboarding journey.
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Assess user-friendliness and feature accessibility.
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Test an early prototype of a SaaS app.
Xd Prototype
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Assess interface usability and user navigation.
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Identify usability issues in cloud-based services.
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Increase your SaaS MRR by user testing

With so many competitors vying for your customers' attention, it's essential to ensure your SaaS product delivers an outstanding user experience. One of the best and most cost-effective ways to improve user experience is user testing. Not only is user testing a critical step in the UX design process, but it's a great way to increase your MRR too.

Benefits of user testing SaaS tools

By user testing your SaaS tool with Userbrain, you'll be able to:

Optimize your user experience

We know how challenging it is to ensure your product not only works but delights. With Userbrain, you can understand how people really interact with your SaaS tool, making it easier to design easy-to-use features.

Grow your sales and MRR

Growth is the lifeline of any SaaS business. We've helped thousands like you turn user insights into increased monthly recurring revenue. By testing, you're not just making a product—you're growing a business.

Improve your customer satisfaction

Customer satisfaction is not just a metric; it's a relationship. Build a shared understanding of your customers' needs and frustrations to improve their overall experience with your product

Save time and money by discovering usability problems early

We understand the resource strain of launching a new product. Spot and fix usability issues with Userbrain before they wreak havoc in development, avoiding expensive last-minute changes.

Ensure user acceptance before launching your SaaS product

Don't release a product and pray for user engagement. Validate your design decisions with real users to ensure that your tool will not only be accepted but also embraced by your target market.

How to test your SaaS tool

Keen to gather UX insights and discover what your users really think of your SaaS? User testing is the way to go, and with Userbrain, it's a breeze!

Userbrain interface showing how to create a task

Create tasks

Use a broad variety of task types to test every aspect of your SaaS tool, from registration and login to navigating the interface and using different features. Get started in minutes with our ready-made SaaS user test templates.

Userbrain interface showing how to order testers

Order testers

Filter the Userbrain testing community by demographics and order as many testers as you need. Within hours, you'll receive video recordings (screen + audio) from each tester.

Userbrain interface showing how to discover insights

Discover insights

Watch and analyze your completed user test videos in a flash thanks to helpful features such as AI Insights and Transcripts. Collaborate with your team, share notes, and provide presentation-ready Reports to your stakeholders.

Ready? Start testing now.

How many testers do I need to test my Saas tool?

When it comes to testing your Saas tool, we recommend testing with at least 5 testers per round, up to a maximum of 12. Remember, the user testing process should be lean, iterative, and repetitive. That way, you can build a solid understanding of how your users interact with your product over time and make any necessary tweaks as required.

Need a hand?

If you're ready to take your Saas tool to the next level, book a one-to-one call with one of our user testing specialists. Whatever your budget and user testing experience level, we'll find the perfect Userbrain plan for you!
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“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
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Pascal Briod
Head of Product & Co-Founder at Monito
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“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
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Paul Doerwald
Founder and CEO of Clockk
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“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
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Chief Product Officer at Money Alive
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