Evaluate the ease of subscribing & cancelling a premium service.
Imagine you are a frequent YouTube user and are annoyed by the ads. A friend of yours has told you that you can disable ads by subscribing to YouTube Premium.
Try to find out what features are included and how much it costs to subscribe to YouTube Premium.
The features and the price are such that you have decided to give it a try. You can use sample data. Go as far as possible without entering any payment details. Continue with the next task when you are done.
Find out how you can cancel the YouTube Premium subscription and if there are any additional fees.
How would you describe your experience? What can be improved?