Assess initial perceptions and data discoverability.
Scenario: For work, you need a video calling platform, that lets you conduct online meetings with your customers. You have already heard of Zoom, and now you want to give it a try.
Which video calling platform(s) have you used before?
Look at the Plans & Pricing of Zoom. Please tell us, what you think the purpose of each plan is?
Choose a plan, which best fits in with your expectations. Explain, why this would be the plan for you. Try to buy this plan and go through the whole check-out process. You can enter fake information and quit before entering any payment data.
How would you rate your overall experience with this website?