Easy & affordable remote user testing.
Try Userbrain free for 30 days with 2 panel testers. No credit card needed.
Starter
$49/ month
Billed month to month
Start your free trial
No credit card needed
- 3 testers / monthYour plan includes new panel testers each month. Each tester completes one test and provides a screen-and-audio recording. Unused plan testers expire at the end of the monthly billing cycle.
- 1 test setup / monthA test setup is a set of tasks and questions you can run with multiple testers.
- 1 team memberTeam members who can create and manage tests count toward this limit. The account owner and Guests do not.
- Buy additional testers
Plus
$249/ month
Billed month to month
Start your free trial
No credit card needed
- 10 testers / monthYour plan includes new panel testers each month. Each tester completes one test and provides a screen-and-audio recording. Unused plan testers expire at the end of the monthly billing cycle.
- 3 test setups / monthA test setup is a set of tasks and questions you can run with multiple testers.
- 3 team membersTeam members who can create and manage tests count toward this limit. The account owner and Guests do not.
- Buy additional testers
Flex
$1,100/ year
Billed once a year
Start your free trial
No credit card needed
- 30 testers / yearYour plan includes new panel testers each year. Each tester completes one test and provides a screen-and-audio recording. Unused plan testers expire at the end of the yearly billing cycle.
- Unlimited test setupsA test setup is a set of tasks and questions you can run with multiple testers.
- Unlimited team membersTeam members who can create and manage tests count toward this limit. The account owner and Guests do not.
- Buy additional testersFlex customers can buy additional panel testers for $45 each without changing plans. Enterprise customers can contact us about a custom allowance.
Enterprise
Let’s talk
Billed once a year
- Everything in Flex, plus:
- Account managerNeed help setting up your tests? One of our experts will help you get the most out of your testing.
- Custom security reviewsWe complete tailored security reviews to meet your organization’s requirements.
- Custom DPAs and moreData Processing Agreements customized for your legal and compliance needs and more.
100% satisfaction guarantee
If you’re not happy with one of our panel testers, you’ll get a new one at no extra cost.
Need more testers?
Upgrade your plan anytime, or buy additional testers with Flex.
Still got questions?
You can contact us or book a demo
Compare plans
Starter
Plus
Flex
Enterprise
| Starter | Plus | Flex | Enterprise | |
|---|---|---|---|---|
| Price | ||||
| Panel testers | ||||
| Price $1,100 / year | $49 / month | $249 / month | $1,100 / year | Let’s talk |
| Panel testers included Your plan includes new panel testers each month. Each tester completes one test and provides a screen-and-audio recording. Unused plan testers expire at the end of the monthly billing cycle. | 3 testers / month | 10 testers / month | Custom | |
| Time to use included testers This is the length of the billing cycle. Unused plan testers expire when the cycle ends. 1 year | 1 month | 1 month | 1 year | Custom |
| Tester payment included We pay Userbrain panel testers for participating — this cost is included. | yes | yes | yes | yes |
| Choose demographics Select testers based on country, age range, gender, language & choose the device type you want to test. | yes | yes | yes | yes |
| Choose language Get user tests in English, German, Spanish and other languages | yes | yes | yes | yes |
| Choose device type Get user tests on tablets, desktops, and mobile devices. | yes | yes | yes | yes |
| Screening questions Ask screening questions to filter testers and test with your exact target audience. | yes | yes | yes | yes |
| Satisfaction guarantee If you’re not happy with one of our testers, you’ll get a new one at no extra cost. | yes | yes | yes | yes |
| Buy additional testers Flex customers can buy additional panel testers for $45 each without changing plans. Enterprise customers can contact us about a custom allowance. | no | no | yes | yes |
| Setup & collaboration | ||||
| Test setups A test setup is a set of tasks and questions you can run with multiple testers. Unlimited test setups | 1 test setup / month | 3 test setups / month | Unlimited test setups | Unlimited test setups |
| Team members Team members who can create and manage tests count toward this limit. The account owner and Guests do not. Unlimited team members | You + 1 team member | You + 3 team members | Unlimited team members | Unlimited team members |
| Unlimited guests Guests can view sessions, create clips, and leave comments. They cannot create tests or order testers. | yes | yes | yes | yes |
| Two-factor authentication Add an extra layer of protection to your Userbrain account with Two-Factor Authentication (2FA). | yes | yes | yes | yes |
| Testing features | ||||
| Test websites, prototypes, and more Test any website with a link or test your Adobe XD, Figma, Sketch, InVision, Framer, Axure, etc., prototype. | yes | yes | yes | yes |
| Mobile app testing Test native mobile apps on iPhone and Android. | yes | yes | yes | yes |
| Automated test creation Describe your product in your own words and automatically have a custom user test created for you. | yes | yes | yes | yes |
| Different question types Choose one or several different task types for users to complete, from rating scales to written responses to redirects and more. | yes | yes | yes | yes |
| Automated testing Set up regular testing in one click and change your schedule at any time. | yes | yes | yes | yes |
| Invite your own testers Invite your own participants with a link. These sessions do not use your panel-tester balance. 100 sessions / year | 3 sessions / month | 10 sessions / month | 100 sessions / year | Custom |
| Analyze & Share | ||||
| Notes & clips Start typing to add comments at the current timestamp and create video clips of your most important findings to share with your team. | yes | yes | yes | yes |
| Transcripts Get instant, accurate speech-to-text transcriptions for your user tests. | yes | yes | yes | yes |
| Test reports Share a comprehensive summary of your tasks, questions, and notes with your team in a flash. | yes | yes | yes | yes |
| AI notes & clips Automatically create notes and clips for key moments in each session. | yes | yes | yes | yes |
| AI insights Summarize patterns and key findings across your sessions. | yes | yes | yes | yes |
| Ask Userbrain Ask questions in plain language and get answers directly from your user tests, with linked clips, quotes, and timestamps. | yes | yes | yes | yes |
| Export Download all your user test videos, your comments, and test details. | yes | yes | yes | yes |
| MCP integration New Connect Userbrain to ChatGPT, Claude, Cursor, and other AI tools through MCP. | yes | yes | yes | yes |
| Enterprise features | ||||
| Dedicated account manager Need help setting up your tests? One of our experts will help you get the most out of your testing. | no | no | no | yes |
| Custom contracts Tailored agreements designed to meet your specific business needs and requirements. | no | no | no | yes |
| Custom billing options Flexible payment terms and billing arrangements to accommodate your organization’s financial processes. | no | no | no | yes |
| Custom security reviews We complete tailored security reviews to meet your organization’s requirements. | no | no | no | yes |
| Custom DPA agreements Data Processing Agreements customized for your legal and compliance needs. | no | no | no | yes |
| Priority support Faster response times and prioritized issue resolution. | no | no | no | yes |
Trusted by UX & product teams around the world:
“Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned.”
“Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly.”
Userbrain is elegantly simple
“The customer service has been excellent — in the rare case we had a bad user test, they quickly refunded the credit.”
Still got questions?
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Your free trial includes 2 Userbrain testers.
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