Evaluate product discovery, cart management & shipping options.
Imagine you have an Australian shepherd dog and want to order some food of the highest quality available for it. As it eats a lot, you have to buy at least 14 kg.
Navigate the site and see if you can find a product matching your needs.
You also want a new bed for your dog. Check the site and search for a new bed. Of course, it has to be orthopedic. Add it to your shopping cart.
What are shipping fees for a delivery at your home? Are there any possibilities to speed up the shipping? What additional costs would you incur?
Purchase the products you just found. You can use sample data. Go as far as possible without entering any payment details. Continue with the next task when you are done.
How would you describe your experience? What can be improved?