User Testing

6 Best Crazy Egg Alternatives for UX Research in 2024

Published August 11, 2023 ⚡ Updated on January 10, 2024 by Euan Harkness
crazyegg alternatives

Crazy Egg has made a name for itself as a dependable heatmap tool, delivering essential quantitative insights into user behavior. It’s a top choice among businesses seeking data-driven insights on their websites. However, Crazy Egg might not be the perfect solution for everyone, especially those who desire qualitative insights to understand the ‘why’ behind user behavior. For this reason, we’ve put together a list of the top 6 Crazy Egg alternatives for UX research.

What makes Crazy Egg popular?

Crazy Egg shines in delivering heatmap analytics, scroll maps, and click reports, providing a visual snapshot of user interaction on your website. It’s a tool that empowers businesses to swiftly pinpoint problem areas and opportunities for growth.

However, Crazy Egg might not be the perfect fit for all

While Crazy Egg provides valuable quantitative data, it may not meet the needs of those seeking qualitative insights. If you’re in search of more sophisticated features, a different pricing structure, or a tool that offers a more in-depth understanding of user behavior, you’ve come to the right place! We’ve gathered a list of 6 outstanding Crazy Egg alternatives for you.

The top 6 Crazy Egg alternatives for user testing

In a rush? Here’s a quick overview of our top 6 Crazy Egg alternatives:

  1. Userbrain ?
  2. UX Tweak
  3. Hotjar
  4. UsabilityHub
  5. UserTesting
  6. Userlytics

Each of these Crazy Egg competitors offers a unique approach to user testing. Whether you’re looking for a more budget-friendly solution, a platform with more advanced features, or a tool that provides a deeper understanding of user behavior, we’ve got you covered.

Now, let’s delve deeper into the 6 best alternatives to Crazy Egg’s heatmap tool:

1. Userbrain

Screenshot of the Userbrain home page

Userbrain is a comprehensive solution for user testing that’s quick, easy, and affordable. Leading the way in remote unmoderated user testing, Userbrain is an excellent alternative to Crazy Egg for product teams that want to integrate user testing into their regular development process.

Userbrain Features

Userbrain keeps it simple and efficient. The platform is loaded with excellent features, but without any unnecessary complexity. You can set up a test in minutes, and Userbrain’s global pool of over 100k testers will provide you with user test videos within hours. With Userbrain, gathering user feedback and improving your product becomes a seamless process.

Userbrain also offers a flexible pricing model that caters to businesses of all sizes, with both Pay As You Go and Subscription options. Regardless of your budget, Userbrain is a cost-effective solution for your user testing needs.

Userbrain Pros vs. Crazy Egg

  • Free Trial – Get started with Userbrain and enjoy your first 2 user tests absolutely free.
  • Flexible pricing – Whether you’re just starting with user testing or need a robust package, Userbrain has got you covered. From the affordable Starter plan at $99/month to the unlimited Enterprise option, or Pay As You Go, there’s a subscription for everyone.
  • Large tester pool – Forget the hassle of recruiting, managing, and compensating testers. Userbrain gives you access to a global community of over 100k quality-controlled user test participants.
  • Quick turnaround – Get actionable insights fast with completed test videos delivered within hours.
  • Unlimited team members – No matter the size of your team, you can invite everyone to Userbrain and assign roles as needed.
  • 100% satisfaction guarantee – If a user test doesn’t meet your expectations, Userbrain will arrange a new tester and refund your test credit.
  • AI Insights & Notes – Get instant, accurate AI analysis of your user tests. Userbrain’s AI assistant discovers key UX insights from user test videos within seconds.
  • Ready-to-Share Reports – Export detailed user test reports to present to your team and stakeholders.

Userbrain Cons vs. Crazy Egg

No heatmap analytics – Userbrain focuses on qualitative user testing and does not offer heatmap analytics like Crazy Egg.

Userbrain Pricing

  • Pay As You Go – $39 per test.
  • Starter – $79 /month for 3 user tests, plus 10 sessions with your own testers.
  • Pro – $239 /month for 10 user tests, plus 30 sessions with your own testers.
  • Agency – $659 /month for 30 user tests, plus 90 sessions with your own testers.
  • Enterprise – Custom pricing based on your needs. Contact Sales! ?

Userbrain pricing

Userbrain Reviews – via Capterra

Userbrain’s users have expressed satisfaction with the platform. They’ve appreciated its simplicity and the value it offers, especially for continuous testing. The platform’s ease of use and straightforward pricing have been highlighted as major advantages. However, some reviewers were looking to run heatmap analytics, which is not possible at Userbrain, as of August 2024.

2. UX Tweak

UX Tweak is a user research platform that focuses on website optimization. It’s a solid choice for product managers who want to conduct in-depth user research remotely.

UX Tweak Features

UX Tweak offers a range of features for remote user research, including session replays, tree testing, and card sorting. It also provides tools for analyzing and sharing your research, making it easy to turn your findings into actionable insights. UX Tweak also offers flexible pricing options for small businesses and larger teams. This makes it a versatile solution that can scale with your business.

UX Tweak Pros vs. Crazy Egg

Remote research capabilities – UX Tweak focuses on remote user research, offering features for session replays, tree testing, and card sorting. Collaboration tools – UX Tweak provides tools for analyzing and sharing your research, making it easy to turn your findings into actionable insights.

UX Tweak Cons vs. Crazy Egg

No integrated tester pool – Unlike Crazy Egg, UX Tweak does not have an integrated tester pool, so you’ll need to recruit your own participants or use a third-party recruitment service.

UX Tweak Pricing

Free – Limited features with 100 recorded sessions per month. Starter – $19 /month for 1,000 recorded sessions per month and additional features. Pro – $49 /month for 5,000 recorded sessions per month and advanced features. Enterprise – Custom pricing.

UX Tweak Reviews – via G2

UX Tweak has received positive feedback for its flexibility in offering both session replay and tree testing options. Users have also appreciated its advanced features like live observation and collaboration, which are beneficial for team-based projects. On the flip side, some users have reported technical issues with the platform, and its pricing is higher compared to Crazy Egg, which might not be suitable for smaller businesses or startups.

? Further reading: Discover the best-rated UX Tweak alternatives for your product.

3. Hotjar

Hotjar is a user testing platform that focuses on both qualitative and quantitative data. It’s a great alternative to Crazy Egg for businesses that want a more comprehensive understanding of user behavior.

Hotjar Features

Hotjar offers a range of features for user testing, including heatmaps, session recordings, and conversion funnels. It also provides tools for recruiting participants and conducting both moderated and unmoderated tests.

Hotjar offers flexible pricing, with options for both individual projects and unlimited testing. This makes it a versatile solution for businesses of all sizes.

Hotjar Pros vs. Crazy Egg

Heatmap analytics – Like Crazy Egg, Hotjar offers heatmap analytics, but it also provides session recordings and conversion funnels for a more comprehensive understanding of user behavior. User-friendly interface – Hotjar has a user-friendly interface, which makes it easy to set up and run tests.

Hotjar Cons vs. Crazy Egg

Learning curve – Some users have reported that the platform requires a learning curve. Less diverse participant pool – The participant pool might not be as diverse as Crazy Egg’s.

Hotjar Pricing

Personal: Basic – Free with limited features. Personal: Plus – $39 /month with more features. Business – Starts at $99 /month with full features.

Hotjar Reviews – via G2

Hotjar’s users have commended the platform for its variety of test types, including heatmap analytics, session recordings, and conversion funnels. The user-friendly interface, which makes it easy to set up and run tests, has also been a point of praise. However, some users have reported that the platform requires a learning curve, and the participant pool might not be as diverse as Crazy Egg’s.

? Further reading: Check out our list of the 6 best Hotjar alternatives for product testing.

4. UsabilityHub

UsabilityHub is a user testing platform that focuses on quick and simple tests. It’s a good Crazy Egg alternative for product teams that want to gather user feedback quickly.

UsabilityHub Features

UsabilityHub offers a range of quick tests, including five-second tests, click tests, and preference tests. These tests are designed to be quick and easy to set up, allowing you to gather user feedback in minutes.

UsabilityHub also offers a large panel of testers, ensuring that you can gather diverse and representative feedback. It offers flexible pricing, with options for both pay-as-you-go and unlimited testing.

UsabilityHub Pros vs. Crazy Egg

  • Quick tests – UsabilityHub offers a range of quick tests, including five-second, click, and preference tests, allowing for rapid user feedback.
  • Large tester panel – UsabilityHub offers a large panel of testers, ensuring diverse and representative feedback.

UsabilityHub Cons vs. Crazy Egg

  • Limited depth of insight – UsabilityHub’s tests focus on quick, impression-based feedback, which might not provide the depth of insight that Crazy Egg’s tests offer.
  • Higher pricing for comprehensive testing – The pricing can often be higher for more comprehensive testing options.

UsabilityHub Pricing

  • Free – Limited features with 15 responses per test.
  • Basic – $89 /month for unlimited responses and additional features.
  • Pro – $199 /month for advanced features and unlimited test lengths.
  • Enterprise – Custom pricing.

UsabilityHub Reviews – via G2

UsabilityHub has been praised for its variety of test types, including first click, five-second test, and preference test. Users have also appreciated the speed at which results are delivered, often within hours. However, some users have pointed out that UsabilityHub’s tests are more focused on quick, impression-based feedback, which might not provide the depth of insight that Crazy Egg’s tests offer. The pricing can also be high for more comprehensive testing options.

? Further reading: Find the best UsabilityHub alternatives for UX/UI designers.

5. UserTesting

UserTesting is a user testing platform that focuses on providing a comprehensive solution for user research. It’s a good alternative to Crazy Egg for larger corporate customers that want a comprehensive solution for user research – and we mean comprehensive…

UserTesting Features

UserTesting offers a range of features for user research, including live moderated research, unmoderated research, and participant recruitment. It also provides tools for analyzing and sharing your research, making it easy to turn your findings into actionable insights.

UserTesting also offers flexible pricing, with options for both small businesses and larger teams. This makes it a versatile solution that can scale with your business.

UserTesting Pros vs. Crazy Egg

Comprehensive platform – UserTesting offers a wide range of testing options, including live moderated testing, unmoderated testing, and longitudinal studies. Large and diverse participant pool – UserTesting has a large and diverse participant pool.

UserTesting Cons vs. Crazy Egg

Higher pricing – UserTesting’s pricing is significantly higher than Crazy Egg’s, making it less accessible for smaller businesses. Unfortunately, this is the downside of such a powerful all-in-one platform. Complexity – The platform might be more complex and require more learning time than Crazy Egg.

UserTesting Pricing

Pricing information is not directly available on their website.

UserTesting Reviews – via Capterra

UserTesting has been praised for its comprehensive platform with a wide range of testing options, including live moderated testing, unmoderated testing, and longitudinal studies. Its large and diverse participant pool has also been a point of appreciation. However, some users have noted that UserTesting’s pricing is significantly higher than Crazy Egg’s, making it less accessible for smaller businesses. The platform might also be more complex and require more learning time than Crazy Egg.

Further reading: Discover the best UserTesting alternatives for your product.

6. Userlytics

Userlytics is a user testing platform that focuses on both qualitative and quantitative user testing. It’s a great alternative to Crazy Egg for businesses that want a more comprehensive understanding of user behavior.

Userlytics Features

Userlytics offers a range of features for user testing, including task-based usability testing, user experience testing, and prototype testing. It also provides tools for recruiting participants and conducting both moderated and unmoderated tests.

Userlytics offers flexible pricing, with options for both individual projects and unlimited testing. This makes it a versatile solution for businesses of all sizes.

Userlytics Pros vs. Crazy Egg

  • Comprehensive testing – Userlytics offers a wide range of testing options, including task-based usability testing, user experience testing, and prototype testing. User-friendly interface – Userlytics has a user-friendly interface, which makes it easy to set up and run tests.

Userlytics Cons vs. Crazy Egg

  • Learning curve – Some users have reported that the platform requires a learning curve. Less diverse participant pool – The participant pool might not be as diverse as Crazy Egg’s.

Userlytics Pricing

Pay Per Participant – Starts at $49 per participant. Subscription – Custom pricing based on your needs.

Userlytics Reviews – via G2

Userlytics’ users have commended the platform for its variety of test types, including task-based usability testing, user experience testing, and prototype testing. The user-friendly interface, which makes it easy to set up and run tests, has also been a point of praise. However, some users have reported that the platform requires a learning curve, and the participant pool might not be as diverse as Crazy Egg’s.

Summary of the best Crazy Egg alternatives in 2024

We’ve reached the end of our detailed review of Crazy Egg and the leading contenders for the best Crazy Egg alternatives in 2024. If you’re looking for a cost-effective investment, Userbrain stands out as the top choice. It’s budget-friendly and streamlines user testing, making it accessible for businesses of all sizes.

Following closely are UX Tweak, Hotjar, UsabilityHub, UserTesting, and Userlytics, each bringing their unique approach to user testing solutions. These Crazy Egg alternatives offer a fresh perspective if you’re considering a different path.

Choosing the best Crazy Egg alternative isn’t solely about selecting the most affordable tool; it’s about identifying the one that integrates smoothly into your workflow and budget. Remember, much like selecting the right ingredient for a recipe, the best choice is always the one that blends seamlessly, enhancing the overall flavor.

We hope this guide has clarified the Crazy Egg pricing structure and guided you towards an economical alternative. Remember, the ideal user testing tool is out there, ready for you to explore!

Next steps with Userbrain

Start your free trial now with two free user tests. Start testing in minutes, and get results within hours! ?

Schedule a call with us. Book a demo with the Userbrain team! ?

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