Product Updates

Clips: Transform Insights into Action

Published March 4, 2024 ⚡ Updated on March 13, 2024 by Andrea
Introducing clips

User testing insights are only as valuable as the action they inspire. All too often, these insights remain unseen, buried under hours of footage, or lost in translation.

That’s why we’re thrilled to unveil Userbrain’s latest feature: Clips. Designed to bridge the gap between insights and action, Clips ensures that vital user insights can be captured, shared, and acted upon.

The challenge of sharing user testing insights

We’ve all been there: you conduct a comprehensive user test, gather hours of valuable footage, and then… you struggle to get your team or stakeholders to engage with the findings.

Important insights get overlooked, and opportunities for improvement are missed – a frustrating scenario that can hinder your product’s growth and user satisfaction.

Clips – your solution for sharing user insights

Clips is our answer to this all-too-common problem. It allows you to easily select, share, and discuss key moments from your user tests.

Whether it’s a user struggling with a feature, offering praise, or suggesting improvements, Clips makes these moments accessible and actionable.

How to create a Clip

You can create Clips while watching your user tests. Set the exact start and end time, add descriptions and use #tags to organize your findings.

Or just take notes from our AI assistant and turn them into clips.

How to create a clip
To add a new clip, just follow the three easy steps:

  1. Click on ? Clip at the bottom of the page to switch to the clips view.
  2. Set the starting and end times by clicking “Start” and “End” and fine-adjust the right time.
  3. Hit “Replay” to play the clip from the start.
  4. Click on “Create clip” to add the clip.

When to use Clips

Clips let you quickly capture and share key moments from user tests. Here’s how to make the most of it:

  • Frustrations: Capture clips where users get stuck or frustrated. These clips can clearly show where your product needs improvement.
  • Successes: Make clips of moments where users are happy or find something easy. By turning these good parts into clips, you can make sure the product team knows what works well. This way, you don’t lose these good features by mistake in new product versions.
  • Unexpected Uses: Record unexpected ways users interact with your product. These insights can lead to innovative updates.
  • Feature Suggestions: If users suggest new features or changes, clips can help share these ideas easily. However, take these suggestions with a grain of salt. Remember, users aren’t UX designers or researchers, and what they say they want doesn’t always match what they actually need or do. So, be cautious before turning any suggestion into a feature.
  • Before-and-After Changes: Use Clips to show the impact of any updates, comparing user experiences before and after changes.

By turning insights into clips, you can make our findings more engaging and actionable, helping your team understand and respond to user needs more effectively.

Share Clips with your team…

Easily share user test findings with team members for quick and informed decision-making. No lengthy reports or presentations, just straight-to-the-point insights that you and your team can act on immediately.

You can share a clip by simply hitting the “Share” icon when hovering over the clip in the Notes & Clips tab.

Now, you can preview the clip in a new tab and change the access so only users in your Userbrain team account or anyone with the link can view the clip.

…or with anyone via link

Share concise, impactful user feedback with stakeholders, clients, or anyone else who needs to see it simply by sending this link.

It’s user testing made accessible, breaking down barriers to communication and collaboration.

Embrace the power of Clips

Imagine a world where every stakeholder not only hears about user feedback but sees, feels and understands it. Where insights lead to immediate action, and products evolve in real time to meet user needs.

Userbrain stands for user testing that’s straightforward and uncluttered. Clips are our answer: concise, focused video clips that get straight to the point, cutting through the noise and getting the job done effectively.

Your next steps with Userbrain

Don’t let another insight slip through the cracks.

Start using Clips today and see the difference it makes in your product development process.

And remember, we’re here to help every step of the way.

If you have questions or need assistance getting started, don’t hesitate to reach out.

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